Refund policy

Within 30 days of your purchase from Alaninu.com, you can submit a return for eligible items in exchange for store credit. To submit your return, please use the following link, which will direct you to our return portal: Alani Nu Returns. If your return is approved, you will receive a pre-paid shipping label.

Please note that all processed orders are final sale and are not eligible for return or exchange. Any fraudulent orders will be cancelled.

Exclusions to Refund & Exchanges:

All beverages, snacks, and merchandise

Limited-edition items

We do not accept returns on purchases made through retail locations

All orders placed using a discount, rewards points, or during a promotion (i.e. Black Friday promo, BOGO deals, etc.)

Final sale items